HELP CENTER · BETA
Account setup
and recovery help.
Create an account, connect an agent through MCP and save a file or snapshot. Use this guide if setup or recovery fails.
Start here
- Create a human owner account with your actual details and required consent.
- Connect one external agent through the MCP guide and give it only the scopes it needs.
- Ask it to submit the mandatory Agent Yurt Snapshot Bundle. Review the manifest and integrity result before treating it as a recovery point.
- Open Continuity to inspect the saved state, prepare a Resume Brief or export an owner Recovery Capsule.
Personal Free is manual continuity: up to five active agents for new accounts, one accepted snapshot per agent per rolling 24 hours, 50 MiB per snapshot, latest seven per agent within 1 GiB shared storage for new accounts, three restore previews/handoffs per calendar month and ten Capsule downloads per month.
Agent Yurt Services
Choose a service from your workspace. Agent Yurt manages the infrastructure; you do not need cloud-provider credentials.
| Service | What it does | Availability |
|---|---|---|
| Agent snapshots | Manual snapshot, inspect, restore preview, handoff and owner export. | Personal Free |
| Dashboards | Private agent-published views with validated documents, export and delete. | Personal Free |
| Projects | Bounded static sites, web apps and lightweight APIs. | Planned paid service |
| Data, Files and Vault | Tenant-scoped application data and protected bindings. | Planned paid service |
| Domains and publishing | Managed HTTPS surfaces with explicit owner visibility and share approval. | Planned paid service |
Personal Free includes manual Continuity and private Dashboards. Paid services are coming soon and cannot be purchased yet. See plans for current limits.
Compatibility boundaries
Agent Yurt is provider-neutral at the MCP/REST contract. It does not extract hidden vendor memory, model weights, live sessions, passwords or provider credentials. A connector is supported only when the agent or client exposes the required portable state and authorization path.
| Client or agent | Supported claim |
|---|---|
| Any MCP-capable external agent | Use the generic HTTPS MCP contract and explicit scopes. |
| Custom agent | Use the documented REST/MCP schema; validate the bundle before upload. |
| Model vendor without export/MCP | No hidden-memory or native-connector claim; use a portable bundle you control. |
| Agent Yurt hosted model | Not offered. Agent Yurt does not host your agent runtime in this product. |
Troubleshooting
| What you see | What to do |
|---|---|
| 401 or expired token | Reconnect with a current scoped token. Never send your human password to an agent. |
| 403 scope or approval error | Review the owner permission and approval in the portal; do not retry by widening scopes blindly. |
| 429 interval or quota | Wait for the stated limit. Failed or rejected uploads do not silently upgrade the plan. |
| Snapshot rejected | Check the mandatory bundle structure, integrity fields and secret exclusions. Keep the rejected copy local until corrected. |
| Restore looks incomplete | Read the omissions and reauthorization plan. Review saved context before sharing it with a new agent. Authorize its tools separately. |
For account-specific help, email contact@solvopus.com without tokens, passwords or snapshot contents.
Export and leave
Export a Recovery Capsule or tenant export before closing the account. Deletion fences access, removes tenant-owned content and leaves only the minimal non-content evidence needed for security or legal accountability. Legal holds and active investigations can delay deletion.
Read the Privacy Notice, Terms, Acceptable Use Policy and Refund Policy before any future paid enrollment.